Olark live chat
We really like to monitor our services and one of the interesting tasks was how to monitor that our live chat is on-line. We provide 24/7 email, phone and live chat support so being on-line is essential for us.
Another great software which we use is NodePing monitoring. We would also recommend it to a friend.
Please note that the solution is a workaround / hack because the following monitoring method is not officially supported by Olark.
Fortunately Olark provides a cool URL:
This URL redirects to
if the corresponding live chat is on-line and to
if the corresponding live chat is off-line.
Note that you can find [YOUR-SITE-ID] in the Olark Dashboard.
Fortunately NodePing’s advanced HTTP check can check response headers of the URL you monitor.
Checking Olark with NodePing
Create an advanced HTTP check which will monitor the URL
and its response headers. A successful response should return 307 response code and should contain the following HTTP header:
That’s all you need to do to monitor Olark live chat with NodePing monitoring.
Sincerely your CDNsun team.